Returns & Warranty

Return Eligibility

Returns are accepted only for eligible products and valid reasons. Due to the personal nature of intimate products, certain items may not be eligible for return or exchange.

Wrong or Damaged Product

If you receive a wrong, damaged, or defective product, contact us as soon as possible after delivery. Please provide your order number and clear photos or videos of the issue.

Product Condition

Eligible returned products must meet our return requirements. Products that have been used, opened, damaged, or altered may not qualify for return due to hygiene and safety considerations.

Warranty Claims

Warranty availability depends on the specific product and manufacturer. If your product is covered by warranty, our team will review the issue and guide you through the applicable warranty process.

How to Request a Return

To request a return or warranty service, contact FleshToy.pk customer support with your Order Number, product details, and reason for the request. Our team will review your request and provide the next steps.